CANCELLATION POLICY
Please read through our cancellation policy BEFORE submitting your booking request.
Shaw Woods is an outdoor education centre and our programmes run four seasons a year in all weather conditions. Please refer to the appropriate clothing guide and general information that is attached to your registration form.
Once your booking request has been submitted and confirmed by our staff, your date, programs chosen and student numbers will be reserved for your group(s) or class. Our booking calendar will now state “booked”.
Due to staffing requirements and interest by other schools we require a MINIMUM of TWO WEEKS notice (regular programs) and FOUR WEEKS notice (specialty programs, Aquatic Studies and Forestry Management) to accommodate any change in date or student numbers. Changes made after these dates will result in your board’s allotted student days to be debited accordingly.
The only exceptions to this policy are: last minute bus cancellations or extreme weather conditions as mutually agreed upon between the school principal and Shaw Woods.
If changes are requested in a timely manner, or are the result of either bus cancellations or extreme weather conditions, our Office Administrator (MK Jones shawwoods.edu@gmail.com) will gladly rebook your day.